POSITION PURPOSE

To help promote all aspects of the business including but not limited to assisting customers ,merchandising, stocking merchandise, maintaining racks, monitoring dressing room areas and assist other store associates with maintaining a neat and orderly store. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner.  

MAJOR AREAS OF RESPONSIBILITY

1. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
2. Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. 
3. Price and ticket items appropriately based on pricing/buying guidelines.  Restock store following merchandising plan.  Maintain store displays and follow store housekeeping and maintenance standards and procedure.
4. Successfully pass training and develop proficiency in operating computerized sales tracking system for all sales transactions, buys, returns, etc.
5. Achieve personal and store sales goals by applying sound customer service and sales protocol.
6. Monitor and assist customers in dressing areas.  Ensure that all store policies are enforced in dressing areas.  Restock items tried on but not purchased by customers to the racks.
7. Perform periodic floor sweeps, pick up dropped items and  return all merchandise to the racks.

QUALIFICATIONS

1. Prior retail experience preferred in similar product lines, but willing to train the right candidate.
2. Proven customer service skills required.
3. Ability to work well as a team member and to take and follow directions.
4. Excellent communication and interpersonal skills.
5. Sales and goal-driven.

PHYSICAL REQUIREMENTS

1. Ability to stand and walk for long periods of time, up to 8 hours a day.
2. Lifting up to 40 lbs. without assistance.
3. Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing and stocking merchandise. 
4. No exposure to hazardous materials or environments.
5. Able to operate a computerized sales terminal or capable of learning.